We're sorry to hear that your hijab(s) have arrived damaged.
Please submit a ticket informing us of the situation.
We will require the following information:
1. Description of which hijab(s) are damaged
2. Clear photos of the hijab(s) in question
3. Your order number
Once submitted, our team will review your inquiry and work to resolve the situation at hand.
Please note: In order to resolve any issues efficiently, once we have verified the issue and confirmed that your item or items are indeed damaged, we will promptly dispatch replacements by default. If you would prefer an alternative solution, such as a refund, please let us know promptly by advising us within the same ticket.
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