What should I do if I received the wrong item?

Modified on Thu, 24 Jul at 6:30 AM

If you believe you received an incorrect item, please submit a ticket which include clear photos of:

  • The item you believe is incorrect

  • The barcode on the item’s packaging (not the shipping label)


This will help our team quickly verify the issue and resolve it for you as soon as possible.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article